If payment is not received on-time, Elle Graphic Design reserves the right to charge 5% interest per month on the outstanding balance from the date of invoice until the date of payment. Any bank charges which may occur as a result of returned cheques or cancelled payments are the responsibility of the client and will be recovered accordingly.
50% downpayment will be required for all work carried out on a retainer basis. Pre-payment guarantees a defined number of hours support, which must be used within 28 days from receipt of payment. Any unused hours at the end of the month period cannot be refunded, but may be carried over to the following month at our discretion (dependent on other client bookings and available hours).